At So Solace, our wedding flowers are carefully sourced and prepared to order to ensure the highest quality for your special day.

Processing Time

All orders are processed within 1 business day of purchase.

Delivery Time

Our flowers are shipped internationally to the UK before being dispatched to you via a trusted courier.
Delivery typically takes approximately 25–30 days from the date of order.

Because our flowers are designed for weddings and planned events, we recommend placing your order at least 6–8 weeks before your wedding date to allow plenty of time for delivery and styling.

Shipping Method

Once your order arrives in the UK, it is delivered via DPD, providing a reliable and tracked service.

Important Information

• Please ensure your delivery details are correct at checkout.
• We strongly recommend ordering well in advance of your event date.
• If your order is placed close to your wedding date, we may contact you to confirm timelines.

Need Help?

If you have any questions about delivery times or placing your order, our team is always happy to help. Please contact us before purchasing if your wedding date is approaching.

At So Solace, we take pride in the quality of our flowers. If for any reason you are not completely satisfied with your purchase, we offer refunds or exchanges within 14 days of receipt.

Please note:

• Returns must be initiated within 14 days of receiving your order.
• Return shipping costs are the responsibility of the buyer.
• Flowers must be returned in their original condition and packaging.
• Refunds will be processed once the returned items are received and inspected.

For any questions about returns or to start a refund request, please contact our customer service team at [insert email/contact form link].

We are committed to making your wedding day beautiful, and your satisfaction is important to us.

Congratulations on your beautiful blooms! To make sure your loose luxury wedding flowers look their best, follow these simple care tips:

1. Air Them Out

When your flowers arrive, remove them from packaging and gently air them out. This helps them relax and regain their natural shape.

2. Steam for Fluffiness

For maximum volume and a lush look, lightly steam the petals. Hold a gentle steam nearby — don’t soak — and watch your flowers fluff up beautifully, ready for bouquets, centerpieces, or décor.

3. Handle with Care

• Avoid crushing petals or bending stems.
• Store in a cool, dry place until arranging.

4. Enjoy Your Blooms

Our luxury flowers are designed to look stunning on your wedding day — take your time arranging them and enjoy creating your dream floral displays.

Tips.

• Combine different flowers to create texture and volume.
• Trim stems slightly if needed before arranging.
• Use floral wire or tape for extra support in bouquets.