Refund Policy

Refund & Returns Policy – So Solace

At So Solace, we take pride in the quality of our flowers. If for any reason you are not completely satisfied with your purchase, we offer refunds or exchanges within 14 days of receipt.

Please note:

• Returns must be initiated within 14 days of receiving your order.

• Return shipping costs are the responsibility of the buyer.

• Flowers must be returned in their original condition and packaging.

• Refunds will be processed once the returned items are received and inspected.

For any questions about returns or to start a refund request, please contact our customer service team on our online chat, please enter your email into the chat so we can locate your order.

We are committed to making your wedding day beautiful, and your satisfaction is important to us.